Southwest Airlines' schedule stabilizes after holiday meltdown but costs are still piling up
Publishing timestamp: 2023-01-03 16:22:17
Summary
Southwest Airlines has vowed to reimburse travelers for expenses tied to mass cancellations, which could cost the company between $600 million and $700 million. Southwest is also working to improve their internal technology and offering travelers 25000 Rapid Rewards points as compensation. Bank of America estimates the debacle will affect Southwest's fourth-quarter earnings.
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Source: https://www.cnbc.com/2023/01/03/southwest-cancellations-stabilize.html