Salesforce follows Microsoft in launching A.I. tools for salespeople with help from OpenAI
Publishing timestamp: 2023-03-07 08:00:01
Summary
Salesforce is releasing software incorporating artificial intelligence to help salespeople, customer service agents and marketers do their jobs. The software, called Einstein GPT, is drawing on OpenAI's technology and is being released with features such as a chat box with technology that can write answers to questions based on information stored in Salesforce. Microsoft is also releasing similar features for its Dynamics 365 software and Bing search engine. Salesforce and Microsoft are both emphasizing the need for people to review information produced with artificial intelligence before sharing it more widely.
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Keywords: microsoft corp, technology, business news, enterprise, breaking news: technology, business, salesforce inc,