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Facebook Oops: A special hotline for employees to put friends and family at the top of the support queue - TL;DR CNBC

Facebook Oops: A special hotline for employees to put friends and family at the top of the support queue

Publishing timestamp: 2019-03-14 13:10:30


Summary

Facebook has an internal email hotline called "Oops@" where employees can submit support queries for priority treatment. Employees also receive $250 monthly credit to benefit any businesses or organizations. Some employees find the hotline helpful, while others prefer to submit requests directly to specific teams.


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Keywords: breaking news: technologysocial mediameta platforms incbusiness newsbusinesstechnology

Source: https://www.cnbc.com/2019/03/14/facebook-oops-special-employee-hotline-for-faster-customer-support.html


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