Facebook Oops: A special hotline for employees to put friends and family at the top of the support queue
Publishing timestamp: 2019-03-14 13:10:30
Summary
Facebook has an internal email hotline called "Oops@" where employees can submit support queries for priority treatment. Employees also receive $250 monthly credit to benefit any businesses or organizations. Some employees find the hotline helpful, while others prefer to submit requests directly to specific teams.
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